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Contact us

Email Support

Allow up-to 24 hours (weekends excluded) / 24 heures (week-ends exclus)

STOP! Please read! Are you still using Hotmail (or a similar free mail service)? If you are PLEASE check your spam box. We reply to 100% of emails, if you do not get a reply that is because our replies are being sent to your spam box.

UPDATE: We have been seeing a LOT of Hotmail.com emails NEVER make it into our clients inbox or spam boxes. Please DO NOT email us with a hotmail.com acount.

You can send a message to us using the form below.

STOP! Please read! Are you still using Hotmail (or a similar free mail service)? If you are PLEASE check your spam box. We reply to 100% of emails, if you do not get a reply that is because our replies are being sent to your spam box.

Please note that our website is open 24/7. Our warehouse operates 5 days / week from 8AM to 4PM, We ship 5 days per week. The hours below are for our walkin-store hours and telephone support.

S'il vous plaît noter que notre site-web est ouvert 24/7. Notre entrepôt d'emballage fonctionne 5 jours / semaine de 8h a 16h, Nous expédions 5 jours par semaine. Les heures ci-dessous sont pour nos heures du magasin et assistance téléphonique.

Walk-in Store Hours / Heures du magasin

M/L: Closed/fermé
T/M: 1:00 PM - 5:00 PM
W/Mr: 1:00 PM - 5:00 PM
T/J: 1:00 PM - 5:00 PM
F/V: 1:00 PM - 7:00 PM
S/S: Closed/fermé
S/D: Closed/fermé

Store and Shipping Address

6950 Jarry Est.
Montreal, QC
H1P3C1
Canada

Telephone Support / Assistance Téléphonique

M/L: 1:00 PM - 4:00 PM
T/M: 1:00 PM - 5:00 PM
W/Mr: 1:00 PM - 5:00 PM
T/J: 1:00 PM - 5:00 PM
F/V: 1:00 PM - 7:00 PM
S/S: Closed/fermé
S/D: Closed/fermé

Please understand that email support will be quicker than telephone support. Telephone support wait times can sometimes exceed 30 minutes. Please use the email from above and someone will reply within 24 business hours.

M-F, 1PM – 5 pm Eastern Standard Time
Tel: 1-888-975-REEF (7333)